We always work on a no win no fee basis, meaning you won't pay a thing unless you win compensation. You will have the right to cancel the agreement within 14 days with no penalty. If you cancel after 14 days you may be charged for work done up until the time of cancellation. We use multiple partners to ensure we are able to offer claims against all lenders. The exact fee structure will depend on which lender you are claiming against, as this decides which of our partners is most suitable for your claim.
If you select to make a claim against any of the following car finance lenders, then the fee is 30% (25% +VAT) of the total redress received from your lender for your claim.
Blue Motor Finance, Moneybarn, Moneyway, Motonovo, Oodle Car Finance, Specialist Motor Finance or Starline Motor.
A summary of their terms can be found here.
For all other lenders, the fee is based on the following % of the redress received from your lender for your claim:
The full details are set out in their Conditional Fee Agreement. If you choose to cancel your agreement before the stage of a final offer you may be charged a fee. Additional charges may also be applied to your invoice if you do not pay our invoice on time.
If your claim is successful, then please make your payment on time. In cases of non-payment, there may be extra charge for the additional works undertaken in the recovery of the unpaid invoice.